Privacy Policy
Last updated: March 16, 2026
1. Introduction
PostNGo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web service (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
2. Information We Collect
2.1 Information You Provide
When you use PostNGo, you may provide us with the following information:
- Account information (name, email address) when you sign in
- Brand information (business name, slogan, social media handle)
- Content you create (captions, posts, carousel slides)
- Brand assets you upload (logos, images)
- Preferences and settings (brand colors, font choices, templates)
2.2 Information Collected Automatically
When you access the Service, we may automatically collect:
- Device information (device type, operating system, browser type)
- Usage data (features used, pages visited, time spent)
- Anonymous analytics data to improve our service
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Generate AI-powered captions and content suggestions
- Store your brand settings and preferences
- Process your subscription and payments
- Send you service-related communications
- Analyze usage patterns to improve user experience
- Detect and prevent fraud or abuse
4. AI-Generated Content
PostNGo uses artificial intelligence to generate captions, hashtags, and content suggestions. The topics and prompts you provide are processed by our AI systems to generate content. We do not use your content to train AI models. Your generated content belongs to you and is not shared with other users.
5. Data Storage and Security
Your data is stored securely using industry-standard encryption and security practices. Brand settings and preferences are stored locally on your device and optionally synced to our secure cloud servers when you sign in. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Third-Party Services
PostNGo may integrate with the following third-party services:
- Unsplash — for background images (subject to Unsplash's terms of service)
- Stripe — for payment processing (subject to Stripe's privacy policy)
- Analytics providers — for anonymous usage analytics
We do not sell your personal information to third parties.
7. Your Rights
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
8. Children's Privacy
PostNGo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Website: postngo.co